There is nothing more aggravating than to fill your washing machine only to find it won’t start, or worse, find that it is still full of water at the end of a cycle. Calling a repairman can be quite expensive. We have curated a list of common, easy-to-fix problems with Hotpoint washing machines. This will help you decide if a service call is required.
Washer is Leaking Water
The first thing you will want to check is the main plumbing coming into your home. If all seems okay there, check the fill hoses and drain hose for any visible leaks.
Occasionally, if the washer was not leveled properly during installation leaks may occur. This can easily be adjusted by the feet on the front of the washer.
Washer Will Not Spin
There could be a few possible causes why your washer won’t spin. Many times, it is due to the safety latch on the door. If it did not shut all the way and the latch did not engage, washer will not function properly. Try re-closing the lid to see if this helps.
Another common reason is the load becomes unbalanced and clothes need to be distributed evenly. Most models do have sensors that try to correct this and balance itself, but sometimes it must be done by hand.
Damage to the drive belt or pulleys will also prevent the machine from spinning. Inspect the belt and pulleys for visible wear, cracks or breaks. Replace if needed.
Washer Will Not Drain
If you are having trouble with your washer draining you should check the drain hose first, any kinks or blockage could prevent the tub from emptying properly.
Next, you will need to inspect your drain pump. It is not uncommon for small pieces of clothing, socks or other debris to get caught in the pump. Pump must be removed and checked for any blockages.
Common Error Codes
• F01- Electronic circuit board failure. It is recommended to unplug from the power source, wait two minutes, then plug back in. Codes should clear, if not, may require a service call.
• F02- Motor circuit failure
• F03- Temperature sensor failure
• F05- Drain blockage or pump issue
• F06- Door lock failure
• F07- Electronic circuit board or heating circuit failure
• F08- Heater failure
• F09- Software failure
• F11- Pump circuit failure
• F12- Electronic control failure
• F16- Drum lock position sensor failure
• F18- Internal data error
Don’t despair if you find your Hotpoint washing machine not working. Many times the issue can be solved with simple troubleshooting.