Our Most Recent Service Reviews
Careful to what they propose to you! First guy came to use a snake for the kitchen sink and could not get through. We accepted the grinder ( MAJOR cost). that technician did a good job.But they never showed the camera run. Promptly the supervisor came ...the next day and wanted to sell us a 10K job to put a liner into the line. Again: never showed me HIS additional camera run. How does that look? Honest behavior? When he realized that we did not move on his proposal he immediately packed his things and did not thank us for the several thousand dollar job before and disappeared without saying even Good Bye. It is primarily the behavior that made us very uncomfortable.Read More...
Best service. A++
Great pricing and service. Needed to upgrade to two new tankless water heaters and they came out quickly with a three man team. Very efficient and attentive to the finer details. Family business so they stand behind their work. They explained things ...throughout the installation process and helped make modifications where needed to the existing setup. Highly recommend.Read More...
Mike came on time, did the job -- when he hit a snag -- he persevered -- very satisfied!
They fixed my toilet, and then they did number 2 in it. When they did that, they clogged my toilet so I had to pay extra to get it fixed again.
Amazing experience. Invoice was literally EXACTLY what was quoted with no surprise charges, they finished way sooner than the time estimate given and they showed up in boot covers and masks (which you would think is a given but really isn't). They ...totally live up to their reputation. Above and beyond customer service and took the time to fully demonstrate how the water heater operates and made sure we were 100% satisfied with no questions. Didn't rush to finish, cleaned up after themselves. Will recommend to anyone looking for service!Read More...
I called in. Mike text me back almost instantly. I sent pictures of my water heater. His guys came out to fix it right away. They had a new water heater for at my place in two hours! An hour or so to install. Hot water as quick as it heated up! They ...even hauled away the old heater. Thank you, Rooter Guard!Read More...
These guys are amazing I can't recommend them enough. If you have plumbing issues or like mine tankless issues you have to call these guys. Honesty which is so important to me. I would ask him question after question and he would look me right in the ...eye when answering me. I spent money but I am 100% secure in his diagnosis and repair. Thank you so muchRead More...
Water heater went out yesterday. Called Rooter Guard this morning, spoke directly with Mike. Sent pictures of our old heater, had a competitive quote within a minute. Heater was installed a few hours later in the time slot he said his crew would be there ...by. Excellent experience start to finish!Read More...
Mike help us to replace and install a new water heater, smooth installation and nicely done.
